News & Insights

Projects are unique systems. Your measurement tools should be too.

Complex projects are the norm in the infrastructure, mining and construction sectors. These  projects bring  together multiple stakeholders, often in difficult conditions, to deliver high  stakes initiatives.  Expensive, exciting, complex with huge impact.

Unfortunately we often don’t get this right. In-fact the “iron law of mega-projects has become ‘over-time, over-budget and over-again”.

Project leaders face the huge task of creating a shared culture within a temporary project ‘super-organisation’. Success depends on a ‘one team’ culture that enhances and doesn’t diminish the strengths of participating organisations, or the contributions of their people.

The complexity of at scale, across collaboration presents new questions:

• How do we align the different interest of organisations to drive a 1-project focus?
• How do we build a real 1-project culture?
• How do we avoid traditional in-fighting between owners and delivery partners?
• How do we design a fast, agile organisational structure without duplication?

Equally measuring and tracking success in this environment requires a broader lens that captures relationships, alignment, and the overall health of the system.

A Smarter Way to Measure Success

To truly understand project performance, we need tools that assess collaboration, project culture, success, and system-wide connectivity. That’s where PHI™ comes in. Our approach focuses on:

Collaboration effectiveness: Measuring how teams interact, align, and work together.

Cultural dynamics: Identifying strengths and friction points between stakeholders.

Project health: Using digital tools to highlight where things are running smoothly—and where they’re breaking down.

Turning Insights into Action

By tracking these factors, project leaders get a real-time view of how organising and human factors are impacting on achieving project goals. The data provides project leaders with a 360 degree view of strengths and challenges between and within project organisations, teams and departments.

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