The Science:
Project Collaboration Index (PCI)

We are all familiar with the importance of collaboration in a work context. After all, it is key to achievement in business.  ‘Collaboration’ has become something of a buzzword, almost thrown about with abandon. But what does it really mean, how do you measure it, and how do you achieve it?

Collaboration is the action of working with others to achieve a common purpose. That’s simple enough. “Aren’t we doing that all the time on projects” you might ask? The answer is most definitely yes. However, as projects grow in size and complexity, success increasingly depends on building a collaborative project system between individual organisations, a system that is distinguished by a best for project mindset.

With this in mind, we created the Project Collaboration Index (PCI) to measure and maximise the effectiveness of collaborative working relationships on projects - both within and across organisational boundaries. We focused on building a research based, accessible, and efficient leadership tool to guide decision making and generate critical project discussions.

The PCI measures project participants’ experience of working together and, importantly, how this impacts on achieving project goals.  

The resulting data provides project leaders with a 360 degree view of collaborative strengths and challenges between and within project organisations, teams and departments.

Diagnostic Framework

Project Collaboration Factors

Description

Ease of working style

Is there an ease or an ongoing tension in the relationship style?
Are teams easy to get along with?

Focus on relationships

Is there a focus on building strong and trusting relationships?
Are relationships prioritised in interactions and decision making?

Pace

Do people respond quickly?
Is there recognition of the importance of speed in information flow?

System recognition

Is there a shared ‘best for project’ mindset?
Do people understand how their work contributes to ‘the big picture’?
Do they appreciate how behaviour inevitably impacts other parts of the project that may seem ‘outside their scope’?

Openness

Is information transparently shared and provided?
Do organisations hold back data or information?
Is there fear in the system?

One team approach

Is there a genuine one team approach?
Do leaders consciously and overtly prevent an ‘us’ and ’them’ mentality?


The Index and Benchmark

The PCI shows a single project collaboration score and a 360-style visualisation of their breakdown. The single score is compared to our ‘Great Projects Benchmark ’to assist interpretation.

The Impact

Our clients report the 360-style visualisation is driving important conversations. In particular, analysis of blind of spots is leading to deeper reflection on what teams need from each other to be more effective.  

At a portfolio-level organisations report comparing collaboration results across multiple projects extremely valuable. This strategic data is helping them identify strengths and early warning signs of risks at a broader level.  

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